Studio Policies

Subscriptions continue automatically unless cancelled before the deadline. This ensures continuity for students and allows us to maintain class schedules.

• To cancel, submit cancellation before the 15th of the second month of your term
• If not cancelled by the deadline, the student will automatically enroll in the next term
• Cancellation requests must be submitted through your parent dashboard or by contacting us directly
• Once a term begins, the subscription commitment for that term cannot be cancelled
• Refunds are not available for partial terms

Regular attendance is essential for student progress. We understand that occasional absences may occur, but consistent participation ensures the best learning experience.

• Please notify us at least 24 hours in advance if your child cannot attend
• Missed sessions cannot be refunded
• Make-up sessions are not offered
• Students who miss a class may submit a self-tape of their scene for coach feedback
• Self-tape submissions should be sent within 7 days of the missed class
• Excessive absences may result in removal from the class

Classes are limited to 8 students maximum to ensure personalized attention and quality instruction.

• Enrollment is first-come, first-served
• Waitlists are available for full classes
• You'll be notified if a spot becomes available

To maintain clarity and professionalism, please understand:

• We do not provide agent referrals or casting connections
• We do not make promises about casting opportunities
• Our focus is on skill development and growth, not industry connections
• We are an educational studio, not a talent agency

All classes are conducted online via Zoom. Students need appropriate technology and a suitable learning environment.

• Reliable internet connection required
• Device with camera and microphone (laptop, tablet, or phone)
• Good lighting and quiet space for participation
• Students should be dressed appropriately for on-camera work
• Zoom links will be provided before each class

For the safety and privacy of all students, recording policies are strictly enforced.

• Recording of sessions by participants is strictly prohibited
• Instructors may record sessions for educational purposes with permission
• Recorded sessions are for internal use only and will not be shared publicly
• All sessions are monitored by the instructor
• Student privacy is protected at all times

We encourage open communication between parents and instructors.

• Use the messaging system in your parent dashboard for questions or concerns
• Instructors are focused on teaching during class time and may not be available for immediate discussion
• We will respond to messages within 24-48 hours
• For urgent matters, please contact us directly
• All communication should be respectful and professional

Classes are grouped by age to ensure appropriate pacing and peer connection.

• Kids classes: Ages 8-12
• Teen classes: Ages 13-17
• Students must meet the age requirement at the start of the term
• Age verification may be required

We maintain a respectful, supportive environment for all students.

• Respect for peers, coaches, and the learning process
• Positive, encouraging participation
• No bullying, harassment, or disruptive behavior
• Students should arrive on time and prepared for class
• Violations may result in removal from the program